FAQs


Frequently Asked Questions (FAQ) for Zing Performance

1. What products or services does Zing Performance offer? Zing Performance offers a range of products and services focused on enhancing Athletes well-being and performance through our sportswear.

2. How can I place an order? You can place an order directly through our website by adding desired items to your cart and proceeding to checkout. Follow the prompts to provide shipping and payment information, and your order will be processed accordingly. Alternatively, you can contact our customer service team for assistance with placing an order.

3. What payment methods do you accept? We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), and other secure online payment platforms. You can select your preferred payment option during the checkout process.

4. How will my order be shipped, and what are the shipping costs? We offer standard and expedited shipping options for domestic and international orders. Shipping costs and delivery times vary depending on your location and the shipping method selected. You can view estimated shipping costs and delivery times during the checkout process before finalizing your order.

5. What is your return and exchange policy? We want you to be completely satisfied with your purchase from Zing Performance. If you are not satisfied with an item for any reason, you may return it within 30 days of receipt for a refund or exchange, subject to certain conditions. Please refer to our Returns & Exchanges policy for detailed instructions and eligibility criteria.

6. Do you offer discounts or promotions? Yes, we occasionally offer discounts, promotions, and special offers to our customers. You can stay updated on our latest deals by subscribing to our newsletter or following us on social media platforms like Facebook & Instagram.

7. How can I contact customer support? If you have any questions, concerns, or inquiries, our customer support team is here to assist you. You can reach us via email at info@zingperformance.com.au or through the contact form on our website. We strive to respond to all inquiries promptly and provide excellent service to our customers.

8. Are your products tested for quality and safety? Yes, we prioritize the quality and safety of our products. Our products undergo rigorous testing and quality assurance processes to ensure they meet industry standards and regulatory requirements. We source high-quality materials and partner with reputable manufacturers and suppliers to deliver safe and effective products to our customers.

9. How can I stay updated on new products and company updates? To stay updated on new products, company news, and exclusive offers, we recommend subscribing to our newsletter and following us on social media. You'll receive regular updates and notifications about exciting developments at Zing Performance, as well as access to special promotions and discounts

Thank you

Zing Performance